"sony1492" (sony1492)
12/27/2017 at 15:52 • Filed to: Ebay is a trigger word
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"sony1492" (sony1492)
12/27/2017 at 15:52 • Filed to: Ebay is a trigger word | 1
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I bought 2 cheap air filters for mockup purposes on a project. This is how one of them showed up.
Not 24hrs after contacting the company, they refunded me the price of both filters plus tax ($25). So I got some brand new cheapo air filters for free. Say what you will about eBay parts but the customer service is usually great.
Roadster Man
> sony1492
12/27/2017 at 16:31 |
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Tru Dat. I got the wrong wheel bearing from an eBay seller once- after I snapped a pic and showed them that they sent the wrong part, they let me keep it and sent the correct wheel bearing ASAP.
MonkeePuzzle
> sony1492
12/28/2017 at 09:51 |
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I’ve had similar issues in the past with knock off products, with similar outcome. I assume that they just calculate that some percentage of their products being defective and thus requiring a refund is cheaper than the cost of making sure 100% of their product is quality.
As you say, there is much to be said (good and bad) about ebay parts, but usually the customer service is a simple “yeah, sorry we’re a bit sh*t, here’s a refund”